Woodclose Park

Accessibility guide

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Level Access

  • There are low level counters provided in the Reception
  • There is level access to:
    • Reception
    • Toilets & laundry facilities
    • Treetops apartment

Visual

  • Clear signage is used throughout the park with pictograms where appropriate.
  • Walls and doors to main areas have high colour contrast.
  • The park is dimly lit at night due to our dark sky policy. Torches are available to buy at the shop, however, we recommend bringing your own.

Dementia

  • Clear signage is used throughout the park with pictograms where appropriate.
  • Familiarisation visits are available on request.

Autism

  • We offer contactless check-in so you can head straight to your accommodation with no queues or waiting around.
  • We will soon have a sensory story available.
  • Familiarisation visits are available on request.

Hearing

  • We have a hearing loop in the reception/shop.
  • All staff have disability awareness training.
  • TVs have subtitles.

General

  • All staff have disability awareness training.
  • Staff are available 24 hours a day.
  • There is disabled parking outside of the reception/shop.
  • Dogs are welcome in all areas except the toilet/shower block.

We are a Visit Britain 5 Star holiday park set in the beautiful Lune Valley just over the River Lune less than a mile from Kirkby Lonsdale. The park is well laid out in an area of outstanding natural beauty, with a number of hardstanding pitches for tourers, secluded camping/Wigwam field, self-catering flat, and over 80 pitches for holiday homes and Lodges. The outlying fields provide habitats for a rich variety of animals, birds, flora and fauna.

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  • Getting Here

    Our Address: Woodclose Park, High Casterton, Carnforth, LA6 2SE
    Travel by Public Transport

    • The following buses stop at Kirkby Lonsdale (from which a taxi can be booked for the short 2 minute ride to the park):
      • 567: Kendal to Kirkby Lonsdale
      • 580, 581: Skipton to Settle and Kirkby Lonsdale
      • 81: Lancaster to Hornby to Kirkby Lonsdale
    • The nearest railway station is Oxenholme, detailed station information can be found here: http://www.nationalrail.co.uk/stations_destinations/OXN.aspx
    • .

    Travel by Taxi

    • For local accessible taxis we recommend BLUE STAR TAXIS (01539 723670) or KENDAL AND CASTLE TAXIS (01539 726233)

    Parking

    • There is ample room for parking/manoeuvring outside reception on a gravelled surface
    • Each glamping pod has a space for parking in a car park adjacent to the glamping field with ample room for unloading/manoeuvring
    • Please note, parking for all glamping pods is on a gravelled surface
  • Getting Around Outside

    General

    • The park has tarmac roads throughout with occasional speed bumps.
    • The area surrounding the touring pitches, and glamping pods is gravelled.

    Outside the Shop

    • The reception is located at the centre of the park with level access.
    • There are picnic benches set up outside on a grass area.
    • There are smaller tables on a concrete area directly outside of reception.
  • Getting Around Inside

    Reception

    • The Reception has level access
    • There is a lowered counter
  • Customer Care Support

    Accessibility Equipment

    • There is a hearing loop inside reception.
    • You can hire equipment with:
      • Mobility aids:
        • Kendal Unit 3.1 Riverside Business Park Natland Road Kendal LA9 7SX
        • 01539 734289
      • The South Lakes Mobility Shop
        • The South Lakes Mobility Shop, Unit 6, Library Road, Kendal, Cumbria, LA9 4QB
        • 01539 734600

    Customer Care Support

    • Most staff have disability awareness training.
    • Staff are available 24 hours a day.
    • Mobile phone reception is variable depending on your network, so a freephone is provided for emergency use within the main facilities building.
    • Familiarisation visits are available if requested (subject to staff availability).
  • Accessibility Statement

    A full Accessibility Statement detailing exact measurements and photos can be found here.