Woodclose Park FAQs
Frequently asked questions
All you need to do is ask
You'll find answers to some of the most common queries right here. However, if you can't find what you're looking for, don't hesitate to get in touch - we'd be happy to help.
- What are your season dates?
Our season runs from the 1st March to 5th December 2022, and from 1st March 2022 to 2nd January 2023 for holiday home owners. (Subject to change)
- Can I bring my dog?
Dogs are welcome on park. However, we ask that they are kept on a lead and that you use the dog bins provided. There is a maximum of two dogs per booking and only some of our glamping pods are dog-friendly, so please check upon booking.
- What time is check-in?
Tourers can check in from 1pm and glamping pods and Treetops from 3pm. If you are arriving after 5pm, please let us know.
- What time is check-out?
Check-out for touring is 12pm and for the glamping pods and Treetops, it's 10:30am.
- When is the reception open?
Reception is open from 9am - 5pm.
- What is the maximum group size that can book?
Group bookings must be kept to a maximum of three glamping pods or pitches.
- What is the cancellation policy?
If you’re cancelling within two weeks of arrival, you won’t be entitled to a refund. If you’re cancelling before the two weeks, you will be entitled to a full refund minus a £10 admin fee.
- How much will the deposit be?
The deposit to pay upon booking will be 25% of the full amount. If you are paying within two weeks before you arrive, you will need to pay the full amount upon booking.
- I’m bringing a baby, are there cots available?
We do have a travel cot available to hire in our self-catering units. However, we ask that you book in advance and bring your own bedding for it.
- Are there accessible facilities?
- Is there a washing machine on site?
We have a laundry room with two washing machines, two tumble dryers and an iron and ironing board. Treetops apartment also has an iron and ironing board.
- How far is it to walk to Kirkby Lonsdale?
Kirkby Lonsdale is a 10-15 minute walk from the park - we are just up the hill from Devil's Bridge.
- Is there good phone reception?
Yes, there is good phone reception on park.
- Can I bring a BBQ?
Small portable BBQs are available in the shop in reception.
- What measure have you put in place regarding COVID-19?