Woodclose Park FAQs

General

• What are your season dates?

  We are open from the 1st March until the 2nd January.

• Can I bring my dog?

  Dogs are welcome on park. However, we ask that they are kept on a lead and that you use the dog bins provided. There is a maximum of two dogs per booking and only some of our glamping pods are dog-friendly, so please check upon booking.

• What time is check-in?

  Tourers can check in from 1pm and glamping pods and Treetops from 3pm. If you are arriving after 5pm, please let us know.

• What time is check-out?

  Check-out for touring is 12pm and for the glamping pods and Treetops, it's 10:30am.

• When is the reception open?

  Reception is open from 9am - 5pm.

• What is the maximum group size that can book?

  Group bookings must be kept to a maximum of three glamping pods or pitches.

• What is the cancellation policy?

  If you’re cancelling within two weeks of arrival, you won’t be entitled to a refund. If you’re cancelling before the two weeks, you will be entitled to a full refund minus a £10 admin fee.

• How much will the deposit be?

  The deposit to pay upon booking will be 25% of the full amount. If you are paying within two weeks before you arrive, you will need to pay the full amount upon booking.

• I’m bringing a baby, are there cots available?

  We do have a travel cot available to hire in our self-catering units. However, we ask that you book in advance and bring your own bedding for it.

• Are there accessible facilities?

  Yes there are. We have a full accessibility guide page here.

• Is there a washing machine on site?

  We have a laundry room with two washing machines, two tumble dryers and an iron and ironing board. Treetops apartment also has an iron and ironing board.

• How far is it to walk to Kirkby Lonsdale?

  Kirkby Lonsdale is a 10-15 minute walk from the park - we are just up the hill from Devil's Bridge.

• Is there good phone reception?

  Yes, there is good phone reception on park.

• Can I bring a BBQ?

  Small portable BBQs are available in the shop in reception.

• What measure have you put in place regarding COVID-19?

  All current measures in place can be found here. Please note that this page is updated regularly.